News and Features

  • SSP Now Home to Area Ombudsman Program
  • Physical Therapy Now Available at SSP!
  • SAVE THE DATE: Annual Sweetheart Dance
  • SSP Travel Partners with First National Bank of Staunton
  • How to Donate

The Ombudsman program was developed to provide advocacy for those seniors and disabled adults who reside in long-term care facilities and is required in each state by the federal government. This program helps residents get relief from abuse, neglect, financial exploitation, and inadequate living conditions and gives them a voice to assist them in getting the type of care that they need. This program also works to encourage long-term care facilities to adopt a more resident centered approach  that gives residents more choices and creates a more home like atmosphere. The Ombudsman program also provides facility and community education, supports resident and family councils, and advocates for legislation that improves on the rights of long-term facility residents.


At SSP we cover all long-term care facilities in Bond, Clinton, Madison, Monroe, Randolph, St. Clair, and Washington counties. We have 4 full-time Ombudsman's, two at SSP in Alton and two in our Belleville office. Complaints and concern from residents or others can call 800-322-4049 to make a report.


Senior Services Plus is proud to announce a new partnership as of the beginning of October 2016 with RPI Therapy Services, a local provider of rehabilitation services. In addition to the state-of-the-art equipment, fitness classes, personal training, and nutrition consulting we currently offer, RPI now brings Physical, Occupational and Speech Therapy to our on-site services. RPI is a local provider of rehabilitation services that specializes in working with older adults and will now have an office at Senior Services Plus where clients can now receive outpatient therapy while you are here. RPI will bill Medicare and most other insurances for these services, and a physician’s order is required.

“We are excited to have RPI join our team,” says SSP Wellness Coordinator, Lucas Hale. “Their values mirror SSP’s very closely by wanting to provide affordable wellness to older adults so it’s a great fit. We also get to provide more services to our clients and become more of a ‘one-stop-shop’ that we want to be by them joining us.”

We believe that everyone should have access to an affordable health and wellness program, and with the addition of outpatient therapy services, we will now have another option to meet your healthcare needs.

For more information about RPI, contact Shonna Fortschneider, PT and RPI Rehab Manager, at 618-980-4676, or stop by the Wellness Center to meet the new therapy team! You can also go online to their website at



It's coming! Save the date for our annual Sweetheart Dance on February 10th from 5-8 pm at Senior Services Plus in Alton. 

More information to come.


We are pleased to announce our new travel partnership with the First National Bank of Staunton Goldenaires Club as their exclusive travel partner in the area.

The bank has selected the SSP Travel Program to be offered to their travel club beginning in January 2017. Senior Services Plus in Alton is the home to the SSP Travel Program that takes groups of anyone ages 21+ on various trips ranging from area day trips to extended trips overseas including their most recent trip to Iceland this past fall.

“We are very excited to get to partner with First National Bank,” says SSP Travel Program Director, Pam Kaizer. “We look forward to the combined group of travelers who will travel with Senior Services Plus. This is going to be a great addition for both groups and we will get the chance to impact more people in the Metro East area by offering our affordable travel programs.”

With this extended program SSP will be adding additional pickup locations for all of the day trips including Alton Square Mall, Bethalto Village Hall, First National Bank in Maryville, and Staunton Family Dentistry. This is an added benefit to current and additional travelers who come from the St. Clair and Macoupin County areas. Pickup and drop off locations for extended trips could be determined by the number of people signing up for each pickup point. With the growing number of travelers for both groups, early registration for all trips is encouraged.

Senior Services Plus travel program travels around the state, around the country, and around the world. We offer safe and affordable trips with comfortable transportation. We handle all reservations to take the hassle out of traveling. To find out more about the upcoming trips,go to or call Pam Kaizer at 618-465-3298 x 133.


Support from the community is what helps Senior Services Plus, Inc. continue to provide a variety of services and programs. Please consider making a contribution today by clicking on the Donate button below and following the link, or fill out the information below to have information sent to you about how you can contribute to Senior Services Plus, Inc.


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Senior Services Plus

About Us

We are a non-profit 501 C-3 United Way agency established to help enrich the lives of older adults through programs and services that encourage independent living.

Each locations hours of operation vary. Please visit each of our sites location page to see the hours of operation.

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