INFORMATION AND ASSISTANCE
I&A Specialist: 618-465-3298 ext. 119
I&A Clerks: 618-465-3298 ext. 115 or 412
Learn about and apply for public benefit programs.
How Our I&A Team Can Help:
The Information & Assistance Department is where older adults can learn about and apply for public benefit programs such as: LIHEAP (energy assistance), SNAP (food stamps), the Benefit Access Program (formerly Circuit Breaker), Medicare, Medicare Assistance Programs, Medicaid, and much more!
I&A staff are providing all the same services telephonically. If we are not able to answer your call immediately, please leave a message. Most messages are returned by the end of the day or within 24 hours depending on call volume. We appreciate your patience and look forward to helping you in any way that we can!
Programs We Offer:
Long-term care options, comprehensive needs assessments, and connection to benefit programs are provided through a person-centered planning approach.
Senior Services Plus, Inc.
Senior Services Plus (SSP) is committed to creating inclusive, diverse, and equitable environments for all. With open arms, we strive to foster a sense of belonging where everyone is valued. As a board, as a staff, and as volunteers we welcome the contributions and participation of all people. We recognize and celebrate that everyone has unique abilities, needs, and experiences and we acknowledge the important of diversity in all its forms. SSP is dedicated to ensuring fair treatment, equity of opportunity, and impartiality in access to information and resources for all. SSP is actively engaged in identifying and dismantling racist and oppressive behaviors, policies, and practices to advance justice and create a more inclusive and equitable society.