FAQs on Home Care

What is the Community Care Program?

CCP is long term or short term assistance for those 60 and older with daily household chores, a program designed to keep older adults independent in their home. It can also benefit those who are suffering from injury, postnatal, etc.

Who is eligible for the Community Care Program?

To qualify for the Community Care Program, you must be 60 years or older, be a U.S. citizen or legal alien, have non-exempt assets of $17,500 or less, and reside in one of the following counties: Madison, Macoupin, Jersey, and St. Clair.

What assistance does a Home Care Aide provide?

Workers provide non-medical assistance including, but not limited to:

  • Personal Care (feeding, dental care, bathing, grooming, dressing, undressing)
  • Assistance with mobility & Transportation
  • Meal Preparation
  • Shopping/Errands
  • Medication Reminders
  • Light Housekeeping (laundry, sweeping, mopping, dusting, dishes, trash removal)
  • Observing Physical/Mental health with regular reporting to supervisor
  • Respite Care

What assistance is not provided by Home Care Aide?

Homecare workers are not allowed to administer medications, clean on their hands/knees, climb ladders, provide outdoor chores such as window washing or yard work, or do any heavy lifting.

How do I sign up for the Community Care Program?

To qualify for the program, an in-home assessment must be completed by the Southwestern Illinois Visiting Nurses Association (SIVNA). Their office can be reached by calling (618) 236-5863.

Who chooses my Home Care Aide?

Once you have been approved by the Southwestern Illinois Visiting Nurses Association, they will contact our Regional Manager or scheduling coordinator from your assigned office and will assign you a homecare worker based on your individual needs.

How many Home Care Aide will be in my home?

The same homecare worker will service you as regularly scheduled. In an instance when a homecare worker is ill or is unavailable, we will contact you and schedule a fill-in homecare worker if requested.

When will my Home Care Aide be available?

Homecare workers are available 7 days per week and are able to service a client from 2-24 hours each day. Service hours are 6 a.m. until 9 p.m., but generally clients prefer to be serviced Monday thru Friday, from 8 a.m. – 5:30 p.m. Weekend hours are available as needed.

What if I have a preferred Home Care Aide?

You may suggest a specific homecare worker or a family member who is not your Power of Attorney (POA). However, that individual must undergo training and meet the same criteria as all other Senior Services Plus homecare workers.

What are the necessary qualifications of a Home Care Aide?

All homecare workers must supply a High School Diploma or GED, have a valid Driver's License, and proof of automobile insurance. They must also pass a background check and participate in initial/random drug screenings.

What kind of training must a Home Care Aide undergo?

A homecare worker must train for a minimum of 24 hours, which includes testing on all services provided. They must also complete mandatory in-service meetings, and receive annual evaluations. In addition, regular home visits are completed by the Community Care Program Supervisor.

Who funds the CCP?

Funding for the Community Care Program is provided by the Illinois Department on Aging.

What if I don't qualify for the Community Care Program?

If you are 18 years and older and do not qualify under the Southwestern Illinois Visiting Nurses Association, you may still participate in the Community Care Program if you agree to our Private Pay option or if you are qualified under the Veterans' Affairs Department or the Division of Rehabilitation Services (DORS).